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Spore & Co (“we”, “us”, or “our”) operates the Sporeandco.com website (the “Service”). We are committed to maintaining the privacy and security of our users’ personal information. This privacy policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that information.

1. Commitment to Privacy

Your privacy is paramount to us. We are dedicated to protecting your personal information and have implemented policies and practices that align with the Health Insurance Portability and Accountability Act (HIPAA). We ensure the confidentiality, integrity, and availability of all electronically protected health information we handle.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. However, we do not disclose any personally identifying information without your explicit consent, except as required by law.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the site accurately for you, and to perform analytics on site usage to optimize our site.
  • Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our merchant processor.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, Apple Pay, Paypal, email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify and associated sales channels, payment gateways, and associates shipping and fulfillment apps.

Customer support information

  • Examples of Personal Information collected: phone number, email
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.

3. Legal Basis for Processing Personal Data

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We will process your Personal Data only when we have your consent, when it’s necessary for the performance of a contract with you, to comply with a legal obligation, or when it’s in our legitimate interest and not overridden by your data protection interests or fundamental rights and freedoms.

4. Minors

The Site and our products are not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

5. Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

6. Disclosure of Data

We do not sell, rent, or share personal information with third parties for their direct marketing purposes. Any requests for personal information will be directed to our legal department to ensure the protection of your privacy rights.

7. Security of Data

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, though we acknowledge that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including to meet legal, regulatory, and internal policy requirements.

9. Your Rights

You have the right to be informed about the personal data we collect from you, and how we process it. You also have the right to access, correct, delete, or restrict processing of your personal data under certain conditions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy.

11. Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at help@sporeandcompany.com.

Last updated: Feb 24, 2024

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

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